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I’m Not Here Right Now

Posted on October 22nd, 2008 by Debra Dalgleish

Outlook has an Out of Office Assistant that will notify people that you’re not in the office, but unfortunately it’s only available if you’re using Exchange Server. What about me? I don’t have Exchange Server, and like to leave my office occasionally.
If I’ll be out of the office for more than a day or two, [...]

Filed under: Customer Service, Outlook | 2 Comments »

Product Support at Get Satisfaction

Posted on August 21st, 2008 by Debra Dalgleish

If you’re frustrated or pleased with a company or product, you can join the discussions at Get Satisfaction. The site is similar to the Microsoft newsgroups, with a wide range of questions and comments. Company employees are encouraged to participate, and customers help one another.
You can ask questions, describe problems, voice an opinion, or help [...]

Filed under: Customer Service, Excel | No Comments »

Contact a Human in Customer Service

Posted on June 5th, 2008 by Debra Dalgleish

When you have to contact customer service at a large company, you might end up in an endless voice mail loop. To contact a human, you can check the database at the GetHuman web site, and follow the instructions listed there. For example, I typed AT&T as the company name, and a list of phone [...]

Filed under: Customer Service | No Comments »

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