Are You Hands Free?
Many of us have cell phones that we use hands free while on the road. When you get back to your desk, are you still hands free?
When I'm at my desk and talking to a client on the phone, I'm usually looking at a spreadsheet or database, to help my client with a question. A few years ago I bought a headset for my office phone, and couldn't live without it now. It felt funny at first, but I got used to it within a couple of days.
Now I can work on the computer without sustaining a neck injury from wedging the phone between my ear and shoulder. I have a Plantronics headset, similar to the one shown below, but there are many brands and varieties, so you might find something that's more comfortable for you.